Control Your Narrative — Protect & Elevate Your Brand Reputation
One negative review, a damaging article, or a social media crisis can cost you customers before they ever contact you. iMarketingGenie's ORM service monitors, manages, and strengthens how your brand appears across the entire web.
Full-Spectrum Reputation Protection
Your Reputation Is Your Most Valuable Business Asset
93% of consumers read reviews before making a purchase — your reputation determines whether they call you or your competitor.
A single page of negative results can cost a business up to 22% of customers before they ever reach out.
Most companies don't know their reputation is under attack until it's too late — and the damage has already spread.
Reviews are the first thing prospects check before contacting a business. If your ratings are low or your results page is cluttered with negative content, you're losing business before the conversation even starts.
A single page of negative search results — a damaging article, a review attack, or a social media post — can drive away more than one in five potential customers. The damage compounds every day it goes unaddressed.
Consumers trust online reviews as much as personal recommendations. A pattern of negative feedback — even if unfair — creates lasting doubt in the minds of buyers who are just one click from choosing a competitor.
What Is Online Reputation Management?
ORM is the strategic practice of monitoring, influencing, and managing how your brand is perceived across search engines, review platforms, social media, news sites, and forums. iMarketingGenie's ORM service combines proactive brand-building with reactive suppression and crisis response — so you're never caught off guard, and your best foot is always forward.
ORM doesn't just defend your brand — it actively builds the trust that converts prospects into customers.
How Our ORM Program Works
A proven four-step system that audits your reputation, neutralizes threats, generates positive reviews, and monitors your brand around the clock.
Reputation Audit
We start with a comprehensive scan of your entire digital footprint — every review platform, news mention, forum post, social profile, and search result page. You receive a detailed Reputation Score with a prioritized action plan showing exactly what needs to be addressed first.
Suppression & Repair
We deploy a multi-pronged approach to push negative content off Page 1 and repair damage at the source. Where content can be removed, we pursue removal. Where it can't, we suppress it with high-authority positive content that outranks and overshadows it.
Review Generation
We implement systematic, compliant review acquisition campaigns that build a steady pipeline of authentic positive reviews across your most important platforms. Every new review strengthens your rating, improves local SEO, and reduces the impact of isolated negative feedback.
24/7 Monitoring
Your reputation never sleeps — and neither does our monitoring system. Real-time alerts notify your team the moment a new review, news mention, or social post appears. Monthly reputation reports track your progress and keep the strategy calibrated as your brand evolves.
Everything You Need to Own Your Reputation
A complete, done-for-you reputation management program covering every channel where your brand is visible — from search results and review platforms to social media and news sites.
Reputation Audit & Score Report
A comprehensive analysis of your brand's digital footprint — every review, news mention, and search result — delivered as a prioritized action plan with a measurable Reputation Score.
Negative Content Suppression
Strategic campaigns to push harmful articles, reviews, and social posts off Page 1 using high-authority positive content that outranks and overshadows damaging results.
Review Generation Campaigns
Systematic, platform-compliant review request programs that build a consistent flow of authentic 5-star reviews across Google, Yelp, G2, Trustpilot, BBB, and industry-specific platforms.
Review Response Management
Professional, brand-consistent responses to every review — positive and negative — that demonstrate accountability, build trust, and convert even unhappy reviewers into brand advocates.
24/7 Brand Monitoring
Real-time alerts the moment your brand is mentioned anywhere online — news sites, forums, social media, review platforms — so no threat goes undetected or unaddressed.
Social Listening & Sentiment Analysis
Continuous monitoring of brand sentiment across social channels with trend reporting to identify reputation risks before they escalate into full-scale crises.
Brand Authority Content Publishing
High-quality content — articles, press releases, thought leadership, and bios — published across authoritative platforms to build positive search equity that protects your reputation.
GBP & Directory Optimization
Google Business Profile optimization and NAP consistency across 50+ directories to strengthen local search presence, review visibility, and brand authority signals.
Competitor Reputation Intelligence
Ongoing monitoring of competitor ratings, reviews, and reputation vulnerabilities so you can position your brand's strengths against their weaknesses in the market.
Monthly Reputation Performance Reports
Clear, attribution-ready reporting showing rating trajectory, content suppression progress, review volume growth, and sentiment improvements month over month.
All Included
One Integrated Reputation Protection System
No fragmented tools. No reactive-only strategy. A full-stack ORM program built to protect, repair, and elevate your brand's reputation across every channel.
Real Reputation Wins in Measurable Time
Reputation improvement compounds over time. The longer you invest in ORM, the stronger and more resilient your brand becomes — and the harder it is for any single negative event to derail it.
average
Our review generation and suppression campaigns consistently lift average ratings within the first 90 days — turning mediocre 3-star profiles into trust-building 4.5+ star brands.
of negative content
Through strategic content suppression and high-authority publishing, we push the vast majority of damaging articles, reviews, and posts off the first page of Google within two months.
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Clients running our review generation program see a dramatic acceleration in new positive reviews — building compounding social proof that becomes increasingly difficult for competitors to overcome.
Results based on aggregate iMarketingGenie client data. Individual results may vary based on industry, current reputation baseline, competitive landscape, and program scope.
Frequently Asked Questions
Everything you need to know about Online Reputation Management and how our program works.
Still have questions? Our ORM specialists are ready to review your situation and recommend the right strategy.
Ready to Take Back Control of Your Brand?
Our ORM specialists will audit your brand's current reputation across search engines, review platforms, and social media — then show you exactly where the threats are and how we'd address them.
- Full brand reputation scan across Google, Yelp & 50+ platforms
- Negative content inventory with impact assessment
- Current rating analysis & benchmark comparison
- No obligation — 100% free
Get Your Free Reputation Audit
Fill out the form and an ORM specialist will reach out within one business day to schedule your personalized audit.